# Frequent questions
Special packs
Here is what you need to take into account when requesting any of our special packs (specific duration):
When can I benefit from these packs? - Always.
Whenever you want (and provided there is availability), just need to request it.
How many packs can I book? - One (1).
Only one at a time, but you can renew it (if available) during the last week.
Do I have to pay in full? - Yes.
Full payment is required at the time of booking or when extending your course.
Are holidays deducted from the price? - No.
Days when the school is closed are not deducted nor postponed.
Will I get a refund if I cancel/miss classes? - No.
Fees are not reimbursed after completing your booking.
Can I book accommodation? - No.
It is not possible to book accommodation through us in this case.
Can I benefit from additional discounts? - No.
No other promotion is applicable with this rate.
Remember that programmes separated by 30 days or less are considered an extension of any previous one.
Extensions cannot be reserved nor secured before the last week of course (from 09.00 on the first day).
Availability is determined by the school based on different organisational aspects.
We suggest that, before making any decision, you check our courses description, terms and conditions and FAQs to find out more, no need to rush, and, if anything is not clear enough, just ask : )