# Frequent questions
Booking a course with us is really easy: just need to submit the signup form on our website. We will then double check that everything is ok (will contact you otherwise) and, if so, you will receive a confirmation email with the actual quote and instructions, easy as that : )
We understand how difficult it is to arrange everything (after all, we are also students ourselves!), so we will always try our best to make things a little bit easier for everyone being as flexible as possible: in most cases, it is as simple as reserving a spot with us and then, once everything else has been taken care of, if the course needs to be postponed or cancelled, we can do so at no extra cost (some bookings, courses, rates and offers are subject to specific conditions).
Remember that signing up or extending an ongoing course on the same week it starts is not possible, though: bookings must always be completed the week before and by 14.00 on Friday the latest.
Inscriptions received after 09.00 on that day may very likely not be processed.