ELE Aleph is committed to protecting and respecting your privacy.

All communication established whatever the means used, including (but not limited to) emails or through the forms on this website, implies acceptance and express consent for personal data to be included in files which are owned and protected by ELE Aleph.

Personal data will be treated in accordance with the law and any natural or legal person may exercise the rights of access, rectification, cancellation or opposition regarding the data contained in the aforementioned files, and may therefore revoke their consent when they see fit. ELE Aleph has the necessary technical and organisational measures required by the Spanish Agency for Data Protection to ensure the security of personal data contained in such files given the nature of the data and the risks to which they are exposed.

Customers must know that ELE Aleph requires only the name and email address/telephone number of students who wish to sign up for any of their courses. Additional information (date of birth, nationality...) may be submitted optionally should the student consider it appropriate. Students in need of a visa will need to provide specific details such as their passport number and address. Also, those entitled to a refund will need to provide their bank account number or other similar data so that ELE Aleph can issue the payment.

Employees, suppliers and other individuals and companies who work for or with ELE Aleph must know that only the essential information to provide services and comply with obligations will be stored.

All information held by ELE Aleph will never be sold to or shared with a third party (unless strictly necessary, in which case permission will always be requested prior to any action). This data will be used by ELE Aleph exclusively to carry out its obligations, to provide information and services requested, to verify identity to protect against fraud, to comply with laws, to confirm eligibility to use services and to notify about changes to services. This information will be stored only for as long as these obligations and actions require it.

Additional information:

Contact ELE Aleph at hola@elealeph.com if you have any doubts about these policies.

These policies may be revised from time to time. If any substantial changes are made, these amendments will be posted on our website so that you are always aware of the information we collect, how we use it and how you can access or update your personal information. The processing of personal data and the sending of communications by electronic means abide by the regulations established in the Reglamento (EU) 2016/679 del Parlamento Europeo y del Consejo (Regulation (EU) 2016/679 of the European Parliament and of the Council) of 27 April (Reglamento General de Protección de Datos o RGPD (General Data Protection Regulation or GDPR)), in the Ley Orgánica 15/1999 (Organic Law 15/1999) of 13 December, of Protección de Datos de Carácter Personal (Personal Data Protection) of the BOE 14/12/1999 (Spanish Government Official Bulletin of 14/12/1999) and in the Ley 34/2002 (Law 34/2002) of 11 July, of Servicios de la Sociedad de la Información y de Comercio Electrónico of the BOE 12/07/2002 (Services of the Information Society and Electronic Commerce).

Everyone has the right to request a copy of the personal information ELE Aleph holds about them to make any changes or to ask that it be deleted.

ELE Aleph
C. Botánico 9
46008 Valencia
España