Regular rate vs basic rate in detail

Let's take a look at the difference between our regular and basic rates:

What is the basic rate?

An optional discount: each week of intensive, intensive+, combo or combo+ for the price of four days; two sessions free with every extensive pack; or a -20% on private lessons.

It is a more affordable option than the regular rate, but also less flexible (all details below): students can choose the one they prefer.

Can students take breaks from their course?

Yes, it is possible with both rates to take whole-week (Monday to Friday) breaks.

Students must inform us at the time of booking for weeks to be deducted (along with those when the school is closed, like Christmas) or at least 10 days ahead (if the course had already started) for them to be postponed.

Holidays when there is no class (1 May, for example) are not charged.

Are absences compensated?

Not with the basic rate. Any day when students do not attend class (justified or not) is never postponed, deducted nor refunded.

With the regular rate, they are saved as credit for future purchases, students just have to inform us at least one hour ahead (no need to explain why, no justification required, we will never ask).

Remember that breaks (whole weeks from Monday to Friday) are always deducted or postponed as explained above. It is not the same taking one or more weeks off than missing one or more days during the week.

Is there a cancellation fee?

All cancellations incur a 5% fee on the total amount with our basic rate.

With the regular rate, a 2% is applied instead, but only if students had paid for their course by card. If they had done so in cash or via SEPA transfer, it would be free.

Anything else?

It is not possible to combine services with the basic rate. Doing a group course and some private sessions at the same time, for example, or booking accommodation through us is not allowed.

Oh, and bookings must be completed by 14:00 on Friday the week before.