Compensation policy
Breaks:
Students may take whole-week breaks (Monday to Friday), they just need to inform us at the time of booking for weeks to be deducted (they will not be charged) or at least 10 days ahead (if the course had already started and they had already been paid) for them to be postponed.
Absences:
An absence is one or more days during the week when students do not attend class, but not a whole-week break from Monday to Friday notified at the time of booking or at least 10 days ahead as detailed above.
Students get credit for future purchases for absences if they purchased their course with the regular rate, they just need to inform us at least 1 hour ahead.
Students do not get credit for future purchases for absences if they purchased their course with the basic rate.